{"id":177,"date":"2026-08-18T15:40:28","date_gmt":"2026-08-18T15:40:28","guid":{"rendered":"https:\/\/basundharabeachresort.co.in\/?page_id=177"},"modified":"2026-08-18T15:41:32","modified_gmt":"2026-08-18T15:41:32","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/basundharabeachresort.co.in\/?page_id=177","title":{"rendered":"PRIVACY POLICY"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; theme_builder_area=&#8221;post_content&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221;][et_pb_row _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_accordion _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;PRIVACY POLICY&#8221; _builder_version=&#8221;4.27.7&#8243; _module_preset=&#8221;default&#8221; open=&#8221;on&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 dir=\"ltr\" class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" data-sourcepos=\"11:1-11:21;700-720\">Privacy Policy<\/h2>\n<h3 dir=\"ltr\" class=\"mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"13:1-13:21;722-742\">1.1 Introduction<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"14:1-14:297;743-1039\">Basundhara Beach Resort (&#8220;the Resort,&#8221; &#8220;we,&#8221; &#8220;us,&#8221; &#8220;our&#8221;), located in Mandarmani, West Bengal, respects the privacy of visitors to our website (basundharabeachresort.co.in) and our guests. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"16:1-16:149;1041-1189\">By using our website, submitting an enquiry\/booking form, calling us, or staying at the Resort, you agree to the practices described in this policy.<\/p>\n<h3 dir=\"ltr\" class=\"mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"18:1-18:31;1191-1221\">1.2 Information We Collect<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"19:1-19:56;1222-1277\">We may collect the following categories of information:<\/p>\n<ul dir=\"ltr\" class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1\" data-sourcepos=\"21:1-25:204;1279-2247\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"21:1-21:170;1279-1448\"><strong>Contact details<\/strong> you provide through our website contact\/booking form or by phone: name, email address, phone number, and any message or booking request you submit.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"22:1-22:113;1449-1561\"><strong>Booking and stay information<\/strong>: check-in\/check-out dates, room type, number of guests, and special requests.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"23:1-23:213;1562-1774\"><strong>Payment information<\/strong>: when you pay for a room, restaurant service, or other facility, payment details are processed by us or our payment partner at the time of transaction. We do not store full card numbers.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"24:1-24:269;1775-2043\"><strong>ID\/verification information<\/strong>: as required by Indian law, guests must provide a valid government-issued photo ID at check-in (e.g., Aadhaar, Passport, Driving Licence, Voter ID). This is recorded for statutory guest-register and local police verification purposes.<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"25:1-25:204;2044-2247\"><strong>Technical information<\/strong>: when you browse our website, standard technical data such as IP address, browser type, and pages visited may be collected automatically (e.g., via hosting\/security services).<\/li>\n<\/ul>\n<h3 dir=\"ltr\" class=\"mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"27:1-27:36;2249-2284\">1.3 How We Use Your Information<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"28:1-28:38;2285-2322\">We use the information we collect to:<\/p>\n<ul dir=\"ltr\" class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1\" data-sourcepos=\"30:1-35:76;2324-2781\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"30:1-30:62;2324-2385\">Process and confirm room and restaurant bookings\/enquiries;<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"31:1-31:74;2386-2459\">Communicate with you about your stay, reservation changes, or requests;<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"32:1-32:129;2460-2588\">Comply with legal and regulatory requirements (including local police\/guest-register requirements for lodging establishments);<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"33:1-33:55;2589-2643\">Improve our services, website, and guest experience;<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"34:1-34:62;2644-2705\">Respond to queries submitted via our contact form or phone;<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"35:1-35:76;2706-2781\">Send you occasional updates or offers, only where you have not opted out.<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"37:1-37:71;2783-2853\">We do <strong>not<\/strong> sell or rent your personal information to third parties.<\/p>\n<h3 dir=\"ltr\" class=\"mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"39:1-39:31;2855-2885\">1.4 Sharing of Information<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"40:1-40:36;2886-2921\">We may share your information with:<\/p>\n<ul dir=\"ltr\" class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1\" data-sourcepos=\"42:1-44:145;2923-3285\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"42:1-42:159;2923-3081\"><strong>Government\/local authorities<\/strong>, where required by law (e.g., guest ID records for police verification, as mandated for lodges and resorts in West Bengal);<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"43:1-43:59;3082-3140\"><strong>Payment processors<\/strong>, solely to complete transactions;<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"44:1-44:145;3141-3285\"><strong>Service providers<\/strong> who help us operate the website or resort (e.g., hosting\/website security providers), under confidentiality obligations.<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"46:1-46:86;3287-3372\">We do not share your information with third parties for their own marketing purposes.<\/p>\n<h3 dir=\"ltr\" class=\"mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"48:1-48:22;3374-3395\">1.5 Data Security<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"49:1-49:283;3396-3678\">We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, or disclosure. However, no method of transmission over the internet or method of storage is 100% secure, and we cannot guarantee absolute security.<\/p>\n<h3 dir=\"ltr\" class=\"mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"51:1-51:23;3680-3702\">1.6 Data Retention<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"52:1-52:273;3703-3975\">We retain booking and guest ID information for as long as required to comply with statutory record-keeping obligations (typically a minimum period set by local police\/tourism regulations) and for our own reasonable business records, after which it is securely disposed of.<\/p>\n<h3 dir=\"ltr\" class=\"mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"54:1-54:32;3977-4008\">1.7 Your Rights and Choices<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"55:1-55:9;4009-4017\">You may:<\/p>\n<ul dir=\"ltr\" class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1\" data-sourcepos=\"57:1-60:61;4019-4260\">\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"57:1-57:64;4019-4082\">Request access to the personal information we hold about you;<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"58:1-58:48;4083-4130\">Request correction of inaccurate information;<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"59:1-59:69;4131-4199\">Ask us to stop sending you promotional communications at any time;<\/li>\n<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"60:1-60:61;4200-4260\">Contact us with any privacy concerns at the details below.<\/li>\n<\/ul>\n<h3 dir=\"ltr\" class=\"mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"62:1-62:16;4262-4277\">1.8 Cookies<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"63:1-63:226;4278-4503\">Our website may use basic cookies or similar technologies (via our hosting\/theme provider) to ensure the site functions correctly and to understand general visitor traffic. These do not collect sensitive personal information.<\/p>\n<h3 dir=\"ltr\" class=\"mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"65:1-65:27;4505-4531\">1.9 Children&#8217;s Privacy<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"66:1-66:165;4532-4696\">Our website and booking services are intended for use by adults making travel arrangements. We do not knowingly collect personal information directly from children.<\/p>\n<h3 dir=\"ltr\" class=\"mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"68:1-68:32;4698-4729\">1.10 Changes to This Policy<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"69:1-69:185;4730-4914\">We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The &#8220;Last updated&#8221; date at the top will reflect the most recent revision.<\/p>\n<h3 dir=\"ltr\" class=\"mt-2 -mb-1 text-base font-bold\" data-sourcepos=\"71:1-71:20;4916-4935\">1.11 Contact Us<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"72:1-72:90;4936-5025\">For any questions about this Privacy Policy or your personal information, please contact:<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"74:1-76:18;5027-5105\"><strong>Basundhara Beach Resort<\/strong> Mandarmani, West Bengal \u2013 721455 Phone: 7812076675<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy 1.1 Introduction Basundhara Beach Resort (&#8220;the Resort,&#8221; &#8220;we,&#8221; &#8220;us,&#8221; &#8220;our&#8221;), located in Mandarmani, West Bengal, respects the privacy of visitors to our website (basundharabeachresort.co.in) and our guests. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our website, submitting an enquiry\/booking form, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-177","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/basundharabeachresort.co.in\/index.php?rest_route=\/wp\/v2\/pages\/177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/basundharabeachresort.co.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/basundharabeachresort.co.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/basundharabeachresort.co.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/basundharabeachresort.co.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=177"}],"version-history":[{"count":3,"href":"https:\/\/basundharabeachresort.co.in\/index.php?rest_route=\/wp\/v2\/pages\/177\/revisions"}],"predecessor-version":[{"id":181,"href":"https:\/\/basundharabeachresort.co.in\/index.php?rest_route=\/wp\/v2\/pages\/177\/revisions\/181"}],"wp:attachment":[{"href":"https:\/\/basundharabeachresort.co.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}